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March 14, 2018
While working a deal I needed a salesperson to go get some more paperwork from his customer & after outlining what I need he just stared at me and asked if I was going to go do it? The old me-when I was a new mgr would’ve blown up thinking that the sp was being soft...but that wasn’t the case...in reading “The Coaching Habit” by Michael Bungay Stainer he wrote of the 9 Basic Human Needs: Affection, Creation, Recreation, Freedom, Identity, Understanding, Participation, Protection, & Subsistence (...