Persistently Listening

A customer came in wanting a specific SUV- a certain color, equipment, & and wanted to have it paid off when she retired in 3 years. Based on her wants, it was mathematically impossible...nearly a week later- literally on her way to buy a different vehicle down the street, she answered the sp's 4th phone attempt that day and he reminded her what she knew to be true. Today's episode is about persistently listening- staying with your customer and y'alls conversations. (hey I'm from Louisiana y'all is a word)

Send in a voice message: https://anchor.fm/marshbuice/message

Keep it simple. Keep it moving. Never settle. Stay tough.